This is a very topical question especially since the release of the latest iPhone 4S with its built in personal assistant Siri which has firmly thrust voice recognition technology in the face of the masses.
The answer has to eventually be yes but in my opinion not for a very long time for all types of audio/video transcription. Already we are seeing single speaker audio move away from a traditional typist and into the domain of Dragon – NaturallySpeaking on Windows, Dictate on Mac. Where Dragon currently falls flat and where traditional outsourced transcription services still add great value is in multi speaker audio and video like meetings, interviews, focus groups, podcasts etc.
Our sister company Dictate Australia recently wrote an extensive blog post on using Dragon for multi speaker audio and the transcription options open to you if you don’t use Dragon to help you, titled Can Dragon NaturallySpeaking Transcribe Meetings or Interviews?
Like every business transcription services have to adapt with the times. At The Transcription People we are doing just that. Having recognised years ago that Dragon was going to be substantial in the digital voice world we set the team at our partner company Dictate Australia the task of knowing Dragon, for Mac and Windows, inside out, to allow us to not only provide that software to our clients should they decide to go the voice recognition route but also to act as consultants allowing us to advise on all aspects of speech recognition technology.
There is still a major role that transcription services can provide in the speech recognition space by acting as a conduit for busy users to process their digital audio recordings into Dragon for them. With Dragon NaturallySpeaking Professional edition clients only need to spend an initial five minutes training their voice profile. Once done they can then pass that profile to us. All the client then needs to do is record their digital dictation and send that to us for processing. Our proofreading team then step in and provide a voice recognition service which not only passes the audio through Dragon NaturallySpeaking using the clients own voice profile but they add further value by proofreading the completed document within Dragon thereby updating the user profile and improving accuracy after each transcription.
The client therefore has a hassle free transcription solution using Dragon NaturallySpeaking, all they need to worry about is recording the audio – we take care of the rest. This is a much cheaper solution than traditional transcription as the voice to text is handled by Dragon, the value add comes with the proof reading and profile training.
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