It’s imperative to keep sight of the main attractions for transcriptionists wanting to work for The Transcription People.
As the Director of The Transcription People (TTP), I often take for granted (or do not recognise enough) the benefits of working from home for my online transcription team.
So I decided to put two questions to one of my longer term transcriptionists who has contracted to TTP onsite both directly and via an employment agency, left to work for a competitor and recently returned in a work-from-home capacity. I wanted to know from her perspective what the benefits of working from home were:
Q: What are you Top 3 benefits of working from home?
1. “Flexibility and being your own boss is a huge attraction. When I had to become a carer, it was invaluable for me to be able to still earn my own income whilst being able to look after family members. Depending on work turnarounds, sometimes I’d be able to work late at night as well to make up for missing day hours – something I wouldn’t have been able to do in a 9-5 office job. And also now starting my own family, these benefits continue – it means I won’t be looking at working solely to pay off huge daycare costs, or relying on others to look after my child, but can continue to be a working and stay-at-home mum at the same time – the best of both worlds”!
2. “There are additional bonuses to working from home, such as saving on fuel, wear and tear to the car, public transport costs, and travelling time. You don’t have to continually buy expensive work clothes. You don’t get embroiled in messy office politics. You’re home before dark. You have more time to go to the gym or visit friends in the evening, without feeling exhausted. It’s also easier to continue working when you become sick – you aren’t worried about passing your bugs around, or if you’ll be able to hold out for a full day, or if you’ll throw up on public transport. (Also, I become sick far less frequently nowadays than I did when travelling on public transport daily and being around city crowds”.)
3. “Some people say it wouldn’t be good to work from home because they would miss social interaction and getting out – but I actually feel I have more energy left over at the end of the day to be able to go out with friends, and can also spend weekends more productively, rather than feel I need the two days to rest and recuperate before Monday rolls around again. In fact, even if I’ve just worked a full week, I don’t feel as though seven days is broken up into “work” and “weekends”.
Q: Would you return to onsite/employed work?
A: “Onsite work has its upsides of course. But I most likely wouldn’t, as circumstances are changing for me (starting my own family). Even regardless of that, I prefer the advantages of working from home too much. I’ve found that the mental health benefits of it are far better than the generally-stressful office environments out there. There are exceptions, and I have really enjoyed some office jobs I’ve held, but it’s also nice to be able to have the time to smell the roses.
I did work for a competitor full-time in an office environment, and I enjoyed the role for a period of time. However, office politics got a bit too much, morale dropped, flexibility lessened, and everyone became quite unhappy and stressed. That’s why I returned to working from home as a transcriptionist, as well as the flexibility offered in being able to be a carer and work at the same time, which would otherwise have been impossible.
So what’s the learning? The main business requirements should be inline with that of the benefits to the transcriptionist so there is a mutual respect and commitment from both.