At TTP we pride ourselves on contracting quality transcriptionists and proofreaders based in Australia and New Zealand. We do not outsource offshore! We do however have key criteria that must be met for those wanting to work with TTP. We recently asked one of our top transcriptionist for her take on transcription.
Q: Why does it take so long to transcribe audio?
A: You cannot physically type as fast as someone speaks, so transcription naturally takes longer. Good, clear, slower-paced speakers are ideal, but sometimes audio can be poor or with several speakers at once, which necessitates more back-tracking and re-listening. Also, it can be hard for a typist to pick up the nuances of different speakers and be able to tell them apart, so sometimes multi-speaker audio requires extra care. Heavy accents can also be difficult to type. Audio recorded in a public setting, such as a café with lots of background noise, can be quite painful to get through, as the recorder doesn’t always distinguish between all the noises.
Some audio is also very technical – relating to something specific such as financial, medical, legal, or historical – which necessitates extra time Googling terms or names for the sake of accuracy.
Q: What happens once the transcription is completed?
A: When I worked for a competitor in an office, it was a long and complicated process to get a file to transcribe, and then to return it. TTP uses a secure server, though, and it’s just a matter of downloading the file and then uploading once completed, with no fuss. There’s no filling out of forms, just noting the time taken. Very easy.
Q: How fast do you type?
A: It’s been a while, but my last typing test was at 130 wpm.
Q: What equipment do you use?
A: Aside from a computer and the Internet, I have a foot pedal (Philips) to control the speed of audio and headphones (Logitech) for audio clarity.
Q: Do you mentally transcribe when you hear people speak (as in a normal conversation)?
A: Sometimes! Particularly if listening to someone giving a speech, I transcribe it in my head without even being aware of it. And if several people speak at once, I think, “Someone really should tell them one at a time, otherwise it’s going to be hard for the … oh … me, the typist.”
So you think you can type? Contact firstname.lastname@example.org.
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