Anyone who has had a growing business knows there comes a time when you have to think about getting some help (assuming you want to keep expanding). If you sit down and look at all the tasks you don’t need to be doing yourself and that could be easily handed over to another, administration is an easy answer. I’ve employed several admin trainees throughout The Transcription People’s (TTP) history, and this post deals with the pros and cons of going down that road.
Coupled with the fact that administration is a workload significant enough to hand over, I like knowing I’m giving a young (usually first-time) jobseeker a chance to get on the employment ladder. The Central Coast, where TTP is based, had an unemployment rate of 6.33 per cent in the December quarter, which was higher than NSW (5.82 per cent) as a whole, so not only are traineeships competitive because the opportunities are limited, but employers are also rewarded well.
Government incentives include a reduced rate of pay, employee training and money back for the business. All these are very attractive for someone looking to grow a fledgling business. I established a relationship with a local Registered Training Organisation (RTO) and they sourced my trainees, handled their training and the payroll and in return I mentored my staff.
However, there can also be down sides to traineeships. The negatives can be quite costly if the trainee does not adhere to their employment contract. Since they are a ‘trainee’, rather than an ’employee’, different employment rules apply. Think of it like when you learned to drive; you could get away with more as an ‘L’ plate driver than with a ‘P’ plate licence.
And then there is the double-edged sword of having an exceptional staff member. They are a joy to work with and complete their tasks with ease, but being that good also means they generally get itchy feet. A great trainee will move on to further enhance their career once the traineeship is over. Of course you can’t blame them, but it doesn’t help the business run smoothly!
I’ve weighed up the good and the not-so-good points when it comes to traineeships to give you an idea of how I’ve been able to grow TTP.
What works for you when it comes to staffing?