“First-time Managers are a unique breed of people. They’re highly motivated, buoyed by their promotion and primed to do a great job. Unfortunately, they may not be equipped with the skills to actually manage and lead their team”. That’s where Sally Foley-Lewis comes in.
Sally has trained, coached and mentored countless individuals to develop skills, have faith in their own abilities, and to perform more effectively than they’d ever dared hope. However her own training career began when Sally experienced, as a first-time Manager herself, the new and unfamiliar challenges that the role presented.
I asked Sally the following questions regarding transcription (and its importance) within her business.
1. Can you briefly describe your business industry and what it involves?
As a management and executive trainer, coach and speaker I fall within the adult education industry however I’d like to not segment myself that way. I have extensive experience working in heavy industry such as ship building and oil and gas, and I’ve worked across many other industries helping managers lead better. I work with managers at all levels to help them be confident, effective and productive leaders within their teams and businesses or organisations. I speak on topics such as productivity and management communication and I’m passionate about managers communicating clear expectations and giving effective feedback.
2. What is the importance of transcription within your business?
If I am speaking I like to record the speech so I can listen back for my own development and reflection as I am always wanting to be and do better. With a recorded speech I can have it transcribed so that the content can have multiple uses across my business. This means I am getting as much value from my content as I possibly can and that also means I’m being productive and effective with my time and other resources.
From time to time a client may want to record a coaching session, I am happy to oblige as this too can then be transcribed so that the client can either refer back via audio or visual means. I love being able to provide content for as many different learning styles as possible; transcription helps to achieve that.
3. Can you briefly explain the benefits of transcription to your business?
I mentioned it above but in a nutshell: productivity, efficiency and getting as much value from my content as possible. This means I can offer more, so my clients benefit by getting more.
4. What do The Transcription People do well or what keeps you coming back?
TTP are unbelievably fast and super accurate. Every job the team has done for me has excelled my expectations in turnaround and accuracy. I love their customer service.
5. What could The Transcription People do better or offer?
Tough question! Maybe they could also write some of my speeches for me 😉
Do you have a management (team) problem? Do you need to address the productivity of your team? Want to explore ways to further build your management skill set? Yes? Then contact Sally Foley-Lewis: http://www.sallyfoleylewis.com