The coronavirus pandemic has made us look seriously at our health these past few months, but it has also had an enormous impact on the way we do business.
As many worked from home in isolation, others had to learn new skills to cope with the increased demand for their essential skills. And in the midst of this, transcription has become an even more important business tool because it frees you up to do what is needed right now.
Here’s how transcription can help during the COVID-19 crisis:
Medical receptionists, like our other frontline health workers, have been run off their feet during this pandemic. At times like this it is easy for a task like transcribing medical notes to fall to the bottom of the list but, now more than ever, those patient notes are needed. Rapid turnaround times mean those notes can be transcribed and returned for uploading to the patient’s file while staff tend to any new crisis cases that arrive, as well as their usual workload.
It is not only medical receptionists who need extra support during coronavirus. While meetings have not been happening in person, they have been operating via video and teleconferencing, with the need for accurate minutes more important than ever. Without that face-to-face contact we usually enjoy during meetings, double-checking allocated tasks and facts with a quick question of the person next to you is impossible. Accurate minutes from the meeting produced by our skilled transcriptionists from your recording means everybody stays connected and on task, even if they aren’t physically in the office.
In the socially distant world we now inhabit our voices have become our most important commodity. Not able to attend the conference, meeting, interview or event anymore, we are now logging in virtually via phones and video links. Often the technology fails, cuts out, is hard to hear or impossible to understand. And the number of people attending these virtual events at once has caused technological issues, making an accurate record of the meeting essential. A recording of the event can be transcribed by our team, giving you the peace of mind knowing you are not missing a thing, even if participating from your bed while dressed in your pyjamas!
New ways of doing business during the COVID-19 pandemic and greater reliance on technology to communicate means an accurate representation of that communication is vital. It is harder to pick up on the usual social cues, like body language and tone of voice, when you are online (especially if there are many people involved). Our transcriptionists are trained to pick up on those inflections for you, giving you a fast and accurate record of what was said and by whom.