Our Process

In a competitive environment where both accuracy and timeliness count for much, The Transcription People can be relied upon to turn around our many and varied jobs quickly and consistently. An easy to use customer interface allows me to queue work from anywhere in the world at any time of day with the firm knowledge that important files and assignments won’t go missing.

• Mike Sinclair
• , Carsales.com

Risk Frontiers have employed the services of TTP for about a year now and during this time they have always provided an extremely fast, accurate and efficient service. We thoroughly recommend their services.

• Deanne Bird
• , Risk Frontiers

I have been using The Transcription People since 2009 and can categorically say that their professionalism is refreshing. They are incredibly client-focused, offering a personal service, and highly efficient. I would not hesitate to recommend them for one-on-one interviews and large group transcriptions. I particularly have appreciated their attention to detail and fast turn-around.

• Dr Katina Michael
• Senior Lecturer, Information Technology

Thanks again, a pleasure to work with you, the ease is refreshing.

• Michael Lippold
• Managing Director
, Silversun Events

As a busy forensic psychiatrist dictation and report writing is a central part of my daily work and is driven by deadlines to lawyers and the courts. I previously used The Transcription People’s services at times when my secretary-typist was overloaded or on leave in 2005. I was so impressed with the accuracy, quick turn over of work, and Annalisa’s friendly professional manner that I decided to dispense with a full time secretary and send her all my dictation. Thanks to Annalisa and her team I am now more productive and enjoy greater flexibility in my work.

• Dr Craig Raeside
• Forensic Psychiatrist,

We’ve been using the services of The Transcription People since 2003 and continue to do so, because they are professional, courteous, extremely efficient, whilst providing high quality of work. The Transcription People have always accommodated our request for urgent transcription of minutes and meeting notes.

• Xavier Craven
• Partner, Affinity Wealth Services

The Transcription People are second to none. I cannot fault their attention to detail and timeliness and as such have no hesitation in recommending them.

• Jim Stackpool
• Managing Director, Strategic Consulting & Training - Sydney

We used The Transcription People for approximately six months and found the process to be simple and effective. Digital audio files are uploaded immediately and the transcription is is returned within 24 hours. Annalisa is proactive in keeping us informed of any problems and is always pleasant and professional to deal with. The accuracy and quality of service provided has been exceptional.

• Karyn Czabotar
• Associate Director, Capital Partners

We approached The Transcription People about our need to produce detailed meeting notes in a cost efficient manner. Our business specialises in financial advice, so we need to carefully listen to our clients with undivided attention and without the distraction of note taking or paper shuffling. The Transcription People recommended digitally recording each meeting which is then transcribed and supplied electronically. We often receive a completed transcript within 24 hours which the client support team can refer to at any time without interrupting individual parties who were present at the meeting. The service has helped us improve our administrative efficiencies in a cost effective manner and supports our client management processes by accurately recording each meeting

• Phil Chiplin
• Director, Financial Services, Prosperity Personal & Corporate Advisers Sydney, Newcastle & Brisbane

When my business coach suggested to me that I record meetings with my clients and then have them transcribed, I thought it would impose an unnecessary additional workload and cost. How wrong could I have been. Apart from the much enhanced ability to concentrate on clients issues during our meeting (without being distracted by continual writing), I now have a full and accurate record of everything that was discussed in the meeting. This transcription not only fully addresses any compliance issues such as "know your client", but can also be used to inform other members of our support team who may not have been present at the meeting. Furthermore, the cost of digital recording and transcription is quite minor. These improvements in efficiency to our business would not have been possible without the prompt and accurate transcription service provided by Annalisa Brimo at The Transcription People.

• Bruce Christie
• BE MBA CFP 
Financial Planner, Pro Vision Financial

The Manufacturing, Engineering, Construction and Transport Curriculum Centre in TAFE NSW has used the services of The Transcription People on a number of occasions. The very high quality service was always provided promptly. Liaising with the company is a pleasure - they are very helpful, friendly and client oriented.

• Ann Topple
• , MECAT, TAFE NSW

We worked with the team at The Transcription People for over a year, and they consistently delivered a high standard of work, and many times under extreme time pressures. We've often had to "rush through" a job. The team at TTP have always delivered the same quality always before our deadlines.

• Marketing Manager, PropertyInvesting.com

I've been impressed with TTP's commitment to doing an excellent job under tight deadlines. The character, accountability and great "can do" attitude of the staff is impressive. I think of TTP as part of my own team when planning my projects because I know I can rely on them to get the job done quickly and done right - when it counts. I've used overseas transcription services over the Internet and while they can come in cheaper - I'm often appalled by the lack of quality, the lack of respect of my deadlines, and the fact that I have to do work to get their work up to scratch

• Eugene Ware
• , Digital Video Secrets

As a fundraising agency, we regularly conduct interviews with a wide variety of people: medical researchers, homeless men, environmentalists or children with cancer. We’ve worked with Annalisa and her team since January 2006 and they’ve never failed to deliver us a timely and accurate service. It’s the extra yard they go that makes the difference, like researching the correct spelling of an obscure medical term. I’d have no hesitation in recommending TTP to anyone looking for a fast and dependable transcription service.

• Senior Account Manager, Pareto Fundraising

Hardly a week goes by when I don't give thanks for The Transcription People. I can always rely on them to be fast and efficient. They’ve provided a great service since 2008 and are competitively priced. I couldn't ask for more.

• Mary Anne Plummer
• Creative Director, Pareto Fundraising